VENDORS

Join the e-spaces family and start earning today

Monday - Friday 09:00 - 17:00

support@e-spaces.org

BUYERS

Find high quality education products on e-spaces

Monday - Friday 09:00 - 17:00

customerservice@e-spaces.org

Contact with an expert

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    We understand how important it is to receive your order on time, and we're here to help you track it down. Here are a few steps you can take if your order hasn't arrived yet:

    1. Check Your Shipping Confirmation Email:

      • You should have received a shipping confirmation email with a tracking number once your order was dispatched. Use this tracking number to check the current status of your shipment on the courier's website.
    2. Log into Your Account:

      • If you have an account with us, log in and navigate to the "My Orders" section. Here, you can view the status of all your orders, including the estimated delivery date and any tracking information provided.
    3. Check the Estimated Delivery Timeframe:

      • Keep in mind that delivery times can vary based on your location and the shipping method you selected. Please allow the full estimated delivery timeframe before contacting us.
    4. Look for Delivery Attempt Notifications:

      • Sometimes, couriers will attempt to deliver your order but are unable to do so. Check for any delivery attempt notifications or messages left by the courier.
    5. Contact Us for Further Assistance:

      • If you've checked the above steps and still can't locate your order, please reach out to our Customer Support team. Provide your order number and any relevant details, and we'll investigate the issue for you. You can contact us at [Customer Support Email] or call us at [Customer Support Phone Number].

    We appreciate your patience and will do our best to resolve the situation promptly. Thank you for shopping with e-Spaces Marketplace!

    Do you deliver on public holidays?

    No

    Do you deliver to my postcode?

    At e-Spaces Marketplace, we understand the importance of receiving your items promptly. We do offer next day delivery for many of our products, but availability depends on several factors:

    1. Product Eligibility:

      • Not all products are eligible for next day delivery. Items that are eligible will have the next day delivery option clearly indicated on the product page.
    2. Order Time:

      • To qualify for next day delivery, orders must be placed before the cut-off time specified on the product page (usually around 2 PM).
    3. Location:

      • Next day delivery may not be available for all locations. Please enter your postcode at checkout to confirm next day delivery availability in your area.
    4. Stock Availability:

      • Next day delivery is subject to stock availability. If an item is out of stock, next day delivery will not be possible.

    Please check the product page and delivery options at checkout for the most accurate information regarding next day delivery for your specific order.

    Is next-day delivery available on all orders?

    At e-Spaces Marketplace, we understand the importance of receiving your items promptly. We do offer next day delivery for many of our products, but availability depends on several factors:

    1. Product Eligibility:

      • Not all products are eligible for next day delivery. Items that are eligible will have the next day delivery option clearly indicated on the product page.
    2. Order Time:

      • To qualify for next day delivery, orders must be placed before the cut-off time specified on the product page (usually around 2 PM).
    3. Location:

      • Next day delivery may not be available for all locations. Please enter your postcode at checkout to confirm next day delivery availability in your area.
    4. Stock Availability:

      • Next day delivery is subject to stock availability. If an item is out of stock, next day delivery will not be possible.

    Please check the product page and delivery options at checkout for the most accurate information regarding next day delivery for your specific order.

    Do I need to be there to sign for delivery?

    Whether or not you need to sign for your delivery depends on the type of product and the delivery service used:

    1. Standard Deliveries:

      • For most standard deliveries, a signature is not required. The delivery will be left in a safe place or with a neighbor if you are not home.
    2. High-Value Items:

      • For high-value items or items that require special handling, a signature will usually be required upon delivery to ensure the package is safely received.
    3. Next Day Deliveries:

      • Next day deliveries may also require a signature to confirm receipt, especially if they are delivered by a courier service.
    4. Digital Products:

      • For digital products that are downloaded, no physical delivery is involved, so no signature is required.

    If you are unable to be at home for a delivery that requires a signature, you can often arrange for a neighbor to sign on your behalf, or reschedule the delivery for a more convenient time. Additionally, many delivery services offer the option to provide specific instructions for where to leave your package if you are not available to sign for it.

    Vendor FAQ

    For a comprehensive list of vendor FAQs please click on the link

     

    Online store with a wide selection of Teaching and Learning Resources

    Discover an online store brimming with a diverse array of teaching and learning resources designed to ignite curiosity and inspire learning. From engaging worksheets to captivating videos, our extensive collection caters to educators of all subjects and grade levels. With a keen focus on quality, relevance, and accessibility, each resource is thoughtfully curated to support instructional goals and enhance student engagement. Whether you're searching for interactive presentations, hands-on activities, or multimedia-rich materials, our store has everything you need to create dynamic and enriching learning experiences. Explore our selection today and empower your students to thrive in the classroom and beyond.

    Producing Lesson Resources is a modern form of art

    Crafting lesson resources is akin to creating a masterpiece—a modern form of art that requires skill, creativity, and dedication. While not everyone possesses the innate talent for resource development, those who excel in this craft have the power to shape the educational landscape and inspire countless learners. At our platform, we recognize the artistry behind producing lesson resources and are committed to supporting educators in honing their craft. Whether it's providing access to tools, offering guidance from experienced mentors, or fostering a vibrant community of creators, we strive to empower educators to unleash their creativity and produce resources that captivate, educate, and inspire. By nurturing and celebrating the art of resource creation, we aim to elevate teaching and learning experiences for educators and students alike, making a meaningful impact in classrooms around the world.

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